O&M – Granville Energy

Operations & Maintenance

Residential | Commercial | Utility

Included With All Products

First Three Months Free

Applicable for Existing Systems

Benefits

Maintenance and Support Services

Maintaining your solar system is key to maximizing its performance. That’s why we offer a comprehensive maintenance and services packages for residential and commercial clients. Whether you’re an existing Granville client or acquired your system from another installer, we’re here to make sure your system is always covered and running at maximum efficiency.

Remote Monitoring

Compatible with most electricity providers with smart charging functionality. Renewable energy will prove to be a crucial stepping stone in building the African society of the future on their own conditions.

Technical Customer Support

Use our online support desk to quickly log incidents, request system changes, schedule appointments, or keep track of pending tickets.

Professional System Monitoring

Our engineers will monitor your system to ensure peak performance and notify you in the event that anything goes wrong

Monthly Performance Reports

Receive power usage advice, recommendations on system optimization, savings and efficiency reports, and more with our monthly or annual reports

Preventive Maintenance

Once a year, system components and operations are tested on-site to ensure there is no damage to anything related to system performance.

Warranty Claims

Full scope repair and replacement of equipment in the event of any system failure covered by warranty

Packages and Pricing

Don’t let solar system issues hold you back

Residential

R150/m

1 year subscription

Services

Technical Customer Service Support
System Performance Monitoring Website/App
Daily Performance Monitoring and Notification
Monthly Performance reports
Free Callouts & Diagnostics (1/Year)
Warranty Claim Facilitation
Preventative Maintenance

Commercial

R150 / kWp/m

1 year subscription

Services

24h Technical Customer Service Support
System Performance Monitoring Website/App
24h Performance Monitoring and Notification
Monthly Performance reports
Free Callouts & Diagnostics (1/Year)
Warranty Claim Facilitation
Preventative Maintenance

Frequently asked questions

If you can’t find the answers you are looking for,
get in touch with amina’s support team.

Where can I buy an grandville charger?

Grandville chargers are available from electricians, electronics stores and electricity providers. Click on the “find dealer” button to see all partners and resellers.

Why do I need an EV charger?